Terms and Conditions

Last updated: May 8, 2025

Please read these Terms and Conditions carefully. By accessing or using the Creatures LLC marketplace (the “Platform”), you agree to be bound by the following terms and conditions (the “Terms”). These Terms constitute a legally binding agreement between you (“User”) and Creatures LLC (the “Company”). If you do not agree with any part of these Terms, you must discontinue use of the Platform.

1. Role of Creatures LLC as a Marketplace

1.1

Creatures LLC operates an online platform to allow independent sellers and buyers of animals to find and transact with each other. Creatures LLC is not a broker, agent, or seller of any animal. The Company is not a party to any sale contract between the buyer and seller on the Platform. Rather, any contract of sale is solely between the seller and the buyer. Creatures LLC does not transfer ownership of animals; it only provides the venue for users to do so.

1.2 No Guarantee of Transactions

Because the Platform only facilitates user interactions, Creatures LLC has no control over and does not guarantee: the existence, quality, health, safety, or legality of any animal listed; the truth or accuracy of any descriptions, photographs, or representations by users; the ability of sellers to deliver any animal; the ability of buyers to pay; or that a buyer or seller will actually complete a transaction. All transactions are undertaken at the risk of the participating users.

1.3 User Responsibility

Both buyers and sellers are solely responsible for researching and complying with any laws applicable to the sale, transfer, import, or ownership of the animals involved, as detailed in Section 9 below. Creatures LLC does not warrant that any user or animal complies with such laws.

2. User Accounts and Eligibility

Age Requirements

To buy or sell animals, services, experiences, or products on our Platform, you must be 18 years of age or older. Users under 18 may not enter into purchase or sale transactions. However, individuals who are at least 13 years old may register for a Creatures account with limited access (for example, to browse listings or prepare a profile). Accounts for users between 13 and 17 years old must be created with the consent and supervision of a parent or legal guardian, and such users cannot engage in any buying or selling until reaching 18. No one under 13 is permitted to use the Platform or provide personal information to us; Creatures does not knowingly allow children under 13 to register (consistent with COPPA and similar laws).

Account Registration

To use certain features of the Platform, you must create an account. You can register directly with an email and password or sign up via an approved third-party login provider. We support registration and login using:

When registering, you agree to provide accurate, current, and complete information. If you use a third-party login (Google, Facebook, Twitter/X), you authorize us to access certain profile information from that account (such as your name and email) for account creation. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must promptly notify Creatures of any unauthorized use or security breach of your account. Each user is allowed to have only one account (unless explicitly permitted by us), and accounts are non-transferable.

Eligibility Declarations

By creating an account or listing an Item, you represent and warrant that you meet the applicable age requirements and have the legal capacity to enter into these Terms. If you are registering as a business or on behalf of an organization, you also represent that you have the authority to bind that entity and that your employees, agents, and affiliates who use the Platform will comply with these Terms. Creatures reserves the right to refuse registration or access to the Platform to any user, and to suspend or terminate any account, if we suspect the user does not meet the eligibility criteria or has provided false information.

3. Listing Animals for Sale (Seller Obligations)

3.1 Accurate Listings

Sellers must create listings that are truthful, accurate, and complete. All information provided about an animal must be correct to the best of the seller’s knowledge, including species/breed, age or hatch date, sex, physical condition, health history, temperament, and any significant traits or defects. Misrepresentation or omission of material facts is strictly prohibited. The seller guarantees that the description and photos represent the actual animal offered. If multiple animals are for sale, the listing must clearly differentiate individual animals or state that it is a generic representation (e.g., for similar offspring), as allowed by Platform rules.

3.2 Health and Condition

By listing an animal, the seller affirms that the animal is in good health and fit for sale, unless explicitly stated otherwise in the listing. “Good health” means free from contagious disease or life-threatening condition to the seller’s knowledge. Any known health issues, defects, or special needs must be disclosed in the listing. Sellers are responsible for obtaining any veterinary certificates or inspections required by law for the sale or transport of the animal (for example, a Certificate of Veterinary Inspection for interstate sales where required).

3.3 Animal Welfare

3.4 Legal Ownership

The seller must have legal title or rights to the animal being sold and the authority to transfer that animal to a buyer. The animal must not be stolen, taken from the wild in violation of law, or otherwise illegally obtained. The seller shall provide any documentation reasonably requested by the buyer or Creatures LLC to verify ownership or origin (such as breeding records, import permits, etc.).

3.5 Compliance with Laws

Sellers must comply with all applicable laws, regulations, and ordinances in the seller’s jurisdiction, the buyer’s jurisdiction, and any jurisdiction the animal will transit through. This includes obtaining and providing any necessary permits, licenses, or health certificates for the sale or shipment of the animal. For example, if the species is listed under CITES, the seller must secure a valid export permit before shipping internationally. If the animal is a species regulated under the Animal Welfare Act or other animal transport laws, the seller must ensure all standards for handling, care, treatment, and transportation are met or exceeded. See Section 9 for more details on legal compliance.

3.6 Timely Fulfillment

Once a purchase agreement is reached with a buyer (whether via instant purchase or after negotiation):

3.7 Communication

Sellers are expected to respond to buyer inquiries and coordinate logistics in a professional and timely manner. This includes arranging a mutually agreeable shipping or pickup date and providing tracking information once shipped. Lack of communication for an extended period ([e.g., 7-10] days) after a buyer has paid may be treated as a breach of these Terms.

3.8 Seller’s Own Terms

If a seller maintains their own terms of sale or guarantees (a “Store Policy”), those terms must be consistent with the minimum standards set in these Terms and the Platform’s rules. A seller’s policy may expand protections (e.g., a longer health guarantee) but cannot offer less (for example, cannot refuse to honor a DOA refund that these Terms mandate). In case of conflict, the Terms of Creatures LLC and its policies will prevail over any individual seller’s policy.

3.9 Indemnity

Sellers shall indemnify and hold harmless Creatures LLC from any losses, claims, or damages (including legal fees) arising from the seller’s breach of this Section or any law, such as selling illegal animals or misrepresenting an animal (see Section 10 on Indemnification).

4. Buyer Responsibilities

4.1 Due Diligence

Buyers are responsible for reviewing listings carefully and understanding what they are purchasing. If uncertain about any aspect of a listing, buyers should use the Platform’s messaging features to ask the seller for more information before committing to buy. Buyers should research the care requirements and legal restrictions of the species they intend to purchase.

4.2 Legal Compliance

Buyers must ensure that it is legal to own and/or import the animal they are purchasing in their location. This includes obtaining any required import permits, licenses, or meeting any registration requirements. For international purchases, the buyer may need a corresponding CITES import permit or other import documentation which they are responsible for securing. The buyer agrees that they will not ask or expect a seller to break any laws in delivering an animal (for example, by mislabeling a package or smuggling a species). Section 9 covers detailed compliance terms.

4.3 Payment Obligations

When a buyer agrees to purchase an animal (whether by winning an auction, accepting an offer, or clicking a buy-now), they enter a binding obligation to pay the agreed price and any applicable shipping costs. Payment must be made through the approved methods and within the timeframe specified (or, if not specified, promptly upon order confirmation). Failure to remit payment may result in cancellation of the order and possible account action.

4.4 Receipt and Care

Buyers should be available to receive shipped animals on the agreed delivery date. If an animal is shipped to the buyer’s address, the buyer (or a responsible adult recipient) should promptly unpack and inspect the animal upon arrival. Any issues (health problems, DOA, misidentification) should be reported as per Section 5. Once the animal is in the buyer’s possession, the buyer is responsible for providing appropriate care. The buyer is expected to treat the animal humanely and comply with all animal welfare laws in the animal’s new location.

4.5 No Re-Listing of Sick Animals

If a buyer discovers the animal to be sick or otherwise unfit, they should not attempt to re-list or resell it on the Platform as a way of dealing with the issue. Instead, they should follow the dispute resolution procedures. Re-listing an ill or misrepresented animal to pass it to another unsuspecting party would violate these Terms and potentially applicable laws.

4.6 Buyer Indemnity

Buyers shall indemnify and hold harmless Creatures LLC from any losses, claims, or damages (including legal fees) arising from the buyer’s breach of this Section or any unlawful conduct, such as illegally importing an animal or mistreating it post-sale (see Section 10).

5. Payment, Refunds, and Return Policy

5.1 Payments

All payments for animals and associated costs (e.g., shipping) should be processed through the Platform’s designated payment system or as otherwise instructed by Creatures LLC. The Company may act as a limited payment agent to facilitate transactions, but does not guarantee payment. Sellers should not ship any animal until they have confirmed receipt of payment in full (except for any agreed deposit structure).

5.2 Deposits

If a seller requires a deposit to hold an animal, this must be clearly stated in the listing along with whether the deposit is refundable or not. In absence of a clear statement, any buyer deposit will be treated as refundable if the sale does not proceed due to seller’s default, and non-refundable if the buyer backs out without fault of the seller, with a default non-refundable portion not exceeding 10% of the purchase price.

5.3 All Sales Final (Except as Provided)

By default, all sales are considered final. The buyer is not entitled to return the animal or receive a refund after a completed sale except under the specific conditions outlined in this Section 5 or as otherwise required by law. Creatures LLC strongly encourages buyers and sellers to resolve any issues in good faith, but the Company will enforce the following standards for refunds/returns:

5.4 Live Arrival Guarantee (DOA Policy)

Sellers on the Platform are expected to guarantee that an animal will arrive alive and in generally good condition, provided the shipment was received on the first delivery attempt. If an animal is delivered DOA (Dead on Arrival) or dies within a very short period after arrival due to conditions existing prior to arrival, the following applies:

5.5 Material Misrepresentation or Undisclosed Condition

If the animal delivered is significantly not as described in the listing, the buyer may be entitled to a remedy. Examples include:

If such a misrepresentation is claimed:

5.6 No-Fault Returns

Except as provided above, returns or refunds for reasons not due to seller fault are generally not allowed. For example, if a buyer decides they no longer want the animal (change of heart or financial issue) after purchase, or if an incompatibility (like an allergy or existing pet aggression) is discovered, this is not the seller’s responsibility. Sellers may, at their discretion, agree to take a return and refund/partial refund as a courtesy, but that would be outside of these Terms (a separate mutual agreement). Creatures LLC does not mandate any no-fault return policy on sellers beyond what consumer law might require in certain jurisdictions.

5.7 Unfulfilled Orders (Seller Default)

If a buyer has paid for an animal and the seller fails to ship it or otherwise fails to complete the transaction within the agreed time (absent extenuating circumstances communicated to the buyer):

5.8 Chargebacks and Reversals

Users agree to abide by the Platform’s dispute resolution process for refunds and not to initiate chargebacks or payment reversals without following the proper procedures. If a buyer issues a chargeback through their bank or credit card, Creatures LLC reserves the right to dispute it and provide these Terms and the transaction records as evidence. Unwarranted chargebacks by buyers (especially after receiving a healthy animal) may result in the buyer’s account being terminated.

5.9 Platform Fees

Any fees charged by Creatures LLC to users (for listing, commission, escrow, or other services) are generally non-refundable, except in cases of error by the Company or as required by law. The Terms of any fees will be disclosed at the time of listing or transaction. Creatures LLC may, in its discretion, refund or waive fees in extraordinary situations, but this is not guaranteed.

5.10 Taxes

Each party is responsible for their own taxes resulting from sales or purchases (e.g., sales tax, use tax, VAT, etc.), as applicable by law. Creatures LLC may collect certain taxes during checkout if required and pass them to authorities, but otherwise tax compliance is up to users.

6. Prohibited Activities and Listings

6.1 Prohibited Species/Items

It is strictly forbidden to use the Platform for any transaction involving:

Creatures LLC will remove any such listings and may ban the user involved. The Company will also cooperate with authorities if illegal wildlife trade is suspected.

6.2 Other Prohibited Conduct

Users shall not:

6.3 Monitoring and Enforcement

Creatures LLC may monitor Platform activity for violations of Section 6 and reserves the right to remove or edit any user content or listings that violate these Terms or for any other reason in its sole discretion. Users acknowledge that Creatures LLC has the right (but not the obligation) to take appropriate legal action, including referral to law enforcement, for any illegal or unauthorized use of the Platform.

7. Disclaimer of Warranties

7.1 “As-Is” and “As-Available”

The Platform, and all animals, products, and services obtained through it, are provided “AS IS” and “AS AVAILABLE”. Creatures LLC disclaims all warranties of any kind, whether express, implied, or statutory, to the fullest extent permitted by law. This includes, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as any warranties arising from course of dealing or usage of trade. We make no warranty that:

7.2 No Warranty on Transactions

Creatures LLC does not guarantee any outcome of a transaction. Any guidance or advice provided by the Company (such as husbandry information, pricing suggestions, or transaction tips) is for informational purposes only and does not constitute a warranty or guarantee. Users are solely responsible for their interactions and agreements with other users.

7.3 Third-Party Services

If the Platform integrates or suggests any third-party services (such as payment processors, shipping companies, insurance, or veterinary services), Creatures LLC makes no warranty or endorsement of those. Use of third-party services is at the user’s risk and subject to those third parties’ terms and policies.

7.4 No Other Guarantees

No advice or information (oral or written) obtained from Creatures LLC or through the Platform shall create any warranty not expressly stated herein. Users may not rely on any representation or expectation not explicitly set forth in these Terms.

8. Limitation of Liability

8.1 No Indirect Damages

To the maximum extent allowed by law, in no event shall Creatures LLC or its affiliates, or their respective officers, directors, employees, or agents, be liable to you or any third party for any indirect, incidental, consequential, special, punitive, or exemplary damages whatsoever. This includes, without limitation, damages for loss of profits, loss of data, business interruption, emotional distress, or personal injuries or property damage arising out of or related to the use of the Platform or any transaction conducted through it. Creatures LLC shall not be liable for any veterinary costs, medical bills, or legal fees incurred by any party except as required under a valid indemnification claim per Section 10.

8.2 Cap on Liability

To the extent that liability of Creatures LLC is not wholly disclaimed under 8.1, and even if any exclusive remedy provided for in these Terms fails of its essential purpose, the total aggregate liability of Creatures LLC (including its affiliates and agents) for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the amount of fees you paid to Creatures LLC in connection with the transaction(s) at issue (or, if the claim does not involve a specific transaction, the sum of fees paid in the 6 months prior to the event giving rise to the claim). If you have paid no fees to Creatures LLC, Creatures LLC’s total liability shall not exceed USD $100. This limitation applies collectively to all claims arising from the same set of facts or circumstances.

Example: If you paid a $50 service fee to the Platform on a $1000 animal purchase, and you sue Creatures LLC for any issue relating to that purchase, the most you could recover from the Company (if found liable) would be $50 (the fee amount).

8.3 Liability Allocation

The limitations of liability in this Section 8 are a fundamental part of the agreement between you and Creatures LLC. You acknowledge that Creatures LLC would not be able to offer the Platform or facilitate transactions on an economical basis without such limitations. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. In such states, liability is limited to the fullest extent permitted by law.

8.4 No Liability for User Conduct or Events

Creatures LLC is not liable for the conduct, whether online or offline, of any user of the Platform. You acknowledge that there is inherent risk in dealing with strangers, especially when dealing with live animals, and you assume all risks associated with your interactions. Creatures LLC is not responsible for any injury or damage caused by any animal listed on the Platform; any such liability lies with the seller or current owner of the animal. Additionally, Creatures LLC is not liable for any delays, delivery failures, or loss or damage to animals while in transit; those issues should be addressed between buyer, seller, and the shipping carrier or insurer.

8.5 Release

To the fullest extent permitted by law, you release Creatures LLC and its officers, employees, agents, and affiliates from any and all claims, demands, and damages (actual and consequential) arising out of or in any way connected with any dispute you have with another user or a third-party (e.g., a shipping provider) that pertains to a transaction or animal on the Platform. This means that if you have a dispute with a seller or buyer, you release Creatures LLC from any claims, demands, or damages connected to that dispute.

9. Compliance with Laws and Animal Welfare

9.1 Legal Compliance Required

All users agree to comply with all applicable laws and regulations in connection with use of the Platform and any transaction involving an animal. This requirement extends to:

9.2 No Facilitation of Illegal Activity

The Platform must not be used to facilitate the violation of any law. Users shall not ask others to break laws for them (e.g., asking a seller to mislabel a package to avoid customs). Creatures LLC does not condone any illegal trade or transport of animals. Any attempt to use the Platform for such purposes will result in account termination and may be reported to law enforcement.

9.3 Animal Welfare Commitment

Creatures LLC is committed to the well-being of animals. By using the Platform, users agree:

9.4 Verification and Cooperation

Creatures LLC reserves the right to request proof of compliance with laws from users for any given transaction. For example, the Company may ask to see a copy of a CITES permit, import license, or health certificate before allowing a high-risk international listing to proceed or before releasing funds. Failure to provide requested documentation may result in suspension of the transaction or account. Additionally, Creatures LLC may cancel any transaction if it believes, in good faith, that proceeding would violate the law or these Terms.

Creatures LLC will cooperate with law enforcement and regulatory authorities as legally required. This may include providing information about listings or users if properly subpoenaed or if the Company independently suspects a violation of law (such as illegal wildlife trafficking or fraud).

9.5 No Liability for User Violations

Users bear sole responsibility for understanding and obeying the laws relevant to their activities. Creatures LLC will not be liable for any losses, fines, penalties, or damages arising from a user’s failure to comply with legal requirements. This includes, without limitation: animals seized by government officials, fines for importing without a permit, or penalties for shipping in violation of welfare regulations. If a transaction is rendered impossible or void due to a user’s lack of compliance (e.g., customs confiscates the animal), any loss falls on the parties to the transaction, not on Creatures LLC. The Company is not obligated to refund fees or compensate any party in such events.

9.6 International Transactions – Assumption of Risk

Users engaging in international sales or purchases acknowledge that such transactions can be complex and face unforeseen hurdles (customs delays, extended quarantines, paperwork issues, etc.). Creatures LLC does not guarantee any specific timeline or outcome for international deliveries. In fact, due to potential extended delays in cross-border shipments, Creatures LLC will not mediate disputes solely regarding transit time in international shipping, as these are often outside the control of buyer, seller, or the Company. Buyers and sellers accept the risk of delay and agree to cooperate patiently to get the animal delivered lawfully. If an international shipment is significantly delayed or held, the parties should communicate and possibly agree on caring for the animal’s needs (e.g., if held in quarantine). Arbitration remains available for disputes (like if one party suspects the other of fault), but mere delays due to legal processes are not the Company’s responsibility.

10. Indemnification

10.1 User Indemnity

You (as a user of the Platform, whether buyer, seller, or otherwise) agree to indemnify, defend, and hold harmless Creatures LLC, its parent, affiliates, and their respective officers, directors, employees, and agents (the “Indemnified Parties”), from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees and costs) arising out of or in any way connected with:

10.2 Company’s Right to Defense and Control

The Indemnified Parties reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to cooperate with the defense of that claim. You shall not settle any claim that implicates any Indemnified Party or imposes any obligation on an Indemnified Party without that party’s prior written consent.

10.3 Continued Obligations

This indemnity obligation will survive the expiration or termination of your account or these Terms. This means even if you stop using the Platform, if a claim later arises from your actions while you did use the Platform, you are still responsible for indemnifying the Company.

11. Dispute Resolution and Arbitration Agreement

Please read this section carefully, as it affects your rights and limits how you may resolve disputes.

By agreeing to these Terms, you and Creatures LLC both agree to the following method of resolving any disputes between us:

11.1 Internal Resolution Encouraged

Most concerns can be resolved by contacting Creatures LLC Customer Support at [contact info] or through the Platform’s help center. You agree to try to resolve any issue informally by contacting us before initiating arbitration. We will likewise contact you to attempt informal resolution if we have a dispute with you.

11.2 Binding Arbitration

If a dispute is not resolved informally, you and Creatures LLC agree that all disputes and claims between us shall be resolved through final and binding arbitration on an individual basis, rather than in court. This agreement to arbitrate is governed by the Federal Arbitration Act (FAA) and remains in force even after termination of these Terms.

11.3 Exclusions

Notwithstanding the foregoing agreement to arbitrate, the following types of matters are NOT subject to arbitration under these Terms:

11.4 Severability

Except as provided in the Class Action Waiver above, if any portion of this arbitration agreement is found unenforceable, that portion shall be severed, and the remaining parts shall remain in full force.

11.5 Confidentiality

Any arbitration proceedings, and all information disclosed during arbitration, shall be kept confidential by the parties, except as may be required to enforce an award or as allowed by law.

11.6 Waiver of Jury Trial

If for any reason a claim proceeds in court rather than arbitration, you and Creatures LLC each waive any right to a jury trial for any claim to the fullest extent permitted by law.

This Section 11 constitutes your and Creatures LLC’s written agreement to arbitrate disputes under the Federal Arbitration Act.

12. Governing Law and Jurisdiction

12.1 Governing Law

These Terms and any dispute arising under them (including any arbitration governed by Section 11) shall be governed by and construed in accordance with the laws of [State], USA, without giving effect to any conflict of law principles that would result in the application of the laws of another jurisdiction, except that the Federal Arbitration Act will govern the interpretation and enforcement of the arbitration agreement.

12.2 Jurisdiction for Excluded Claims

In the unlikely event a dispute is found not subject to arbitration (or if a party properly opts out of arbitration, or for enforcement of an arbitration award), then any judicial proceedings must be brought in the state or federal courts located in [County, State], and both you and Creatures LLC consent to venue and personal jurisdiction in those courts. You also agree to waive any objection based on inconvenient forum.

13. Termination

13.1 Company’s Right to Terminate

Creatures LLC reserves the right to suspend or terminate your account (or your access to certain parts of the Platform), at any time, with or without prior notice and for any reason, including if we believe you have violated these Terms or any applicable law. We may also suspend or discontinue the Platform (in whole or in part) at any time.

13.2 Your Right to Terminate

You may stop using the Platform at any time. If you wish to close your account, you may do so by contacting Creatures LLC or using any self-service account closure option that we may offer.

13.3 Effect of Termination

Upon termination of your account, your right to access or use portions of the Platform immediately ceases. Termination may also include the removal of your listings, profile, or other content associated with your account.

13.4 Survival

Even after your account is suspended or terminated, certain provisions of these Terms will survive, including but not limited to ownership provisions, warranty disclaimers, indemnity obligations, limitations of liability, dispute resolution provisions, and any other terms that by their nature should survive.

13.5 No Liability for Termination

To the fullest extent permitted by law, Creatures LLC shall not be liable to you or any third party for termination of your account or access to the Platform in accordance with these Terms.

14. Miscellaneous Provisions

14.1 Changes to Terms

Creatures LLC may update or modify these Terms from time to time. We will provide notice of material changes (e.g., via the website or email). Your continued use of the Platform after updated Terms are posted constitutes acceptance of the new Terms. If you do not agree to changes, you must stop using the Platform.

14.2 Entire Agreement

These Terms (and any policies or guidelines incorporated by reference) constitute the entire agreement between you and Creatures LLC regarding the subject matter hereof, and supersede any prior understandings or agreements (oral or written).

14.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force.

14.4 No Waiver

Creatures LLC’s failure to enforce any right or provision of these Terms shall not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision is effective only if in writing and signed by a duly authorized representative of Creatures LLC.

14.5 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without prior written consent from Creatures LLC. The Company may freely assign these Terms (for example, in the event of a merger or acquisition).

14.6 No Third-Party Beneficiaries

Except as expressly provided (e.g., indemnified parties), these Terms do not confer any rights or remedies on any person other than the parties to this agreement.

14.7 Relationship of Parties

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Creatures LLC.

14.8 Contact Information

For questions or notices regarding these Terms, please contact us at: [Contact Email/Address].

15. Lifetime Deal Terms and Conditions

The following terms govern the temporary Lifetime Deal offer. These Lifetime Deal terms complement the general Terms of Service above; in the event of any conflict regarding the Lifetime Deal, the provisions below control.

15.1 Included Benefits

Early adopters who purchase the Lifetime Deal are granted the following benefits for the duration of this agreement:

15.2 Buyer Service Fees

Please note that the Lifetime Deal does not eliminate buyer-side fees. Any standard service fees or premiums charged to buyers in the marketplace will still apply to the buyer in each transaction. In other words, while you as a seller will not incur platform fees under this Lifetime Deal, the party purchasing your goods or services must still pay any applicable buyer service fee (such as transaction-based buyer premiums or payment processing fees charged to buyers). This distinction ensures that only the seller’s fees are waived as part of the Lifetime Deal, and buyer fees remain in effect according to our normal fee schedule.

15.3 Duration of the Lifetime Deal (“Lifetime” Definition)

The term “lifetime,” as used in this offer, refers to the operational lifetime of Creatures LLC and its platform – not the lifetime of any individual customer. In practical terms, this means your Lifetime Deal benefits will remain in effect for as long as Creatures LLC continues to operate its current services and platform as an ongoing business. You are entitled to enjoy the Lifetime Deal’s perks indefinitely, until such time as the company ceases to operate (or until the deal is terminated under the conditions outlined below).

Importantly, this Lifetime Deal does not guarantee that Creatures LLC’s platform or services will continue forever, nor obligate the company to exist or operate under its current form for any minimum period. It grants you rights for the duration of the company’s active operations, but if the service or the company stops operating, the Lifetime Deal will naturally end at that time. In summary, “lifetime” means the life of the company’s platform and not your personal lifetime or any guaranteed number of years of service.

15.4 Company Sale, Merger, or Closure

If Creatures LLC is ever sold, merged into another entity, or undergoes a fundamental change in ownership or corporate structure, or if it ceases operations entirely (shuts down the business), the Lifetime Deal will be terminated as of the effective date of that event. In plain terms, the Lifetime Deal (and all associated benefits) is tied to Creatures LLC as it exists today; it will not automatically continue under new ownership or after the company has closed.

This means that if, for example, Creatures LLC is acquired by another company or merges with another organization, the new entity is not obligated to honor your Lifetime Deal benefits. Similarly, if Creatures LLC discontinues its platform or goes out of business, your Lifetime membership benefits will end because the platform and services will no longer be operational.

By entering into this agreement, you acknowledge that the Lifetime Deal is contingent on the continued, independent operation of Creatures LLC. The company makes no promise that the business will never be sold or restructured, and no compensation or refund will be due to Lifetime Deal members if such corporate changes occur that result in termination of the Lifetime Deal (see “No Refunds” below).

15.5 Platform Changes and Feature Modifications

Creatures LLC reserves the right to modify, update, replace, or remove features and functionalities of its platform over time as part of routine improvements, upgrades, or business pivots. The Lifetime Deal guarantees that you will have access to the platform’s premium features for the life of the service, but it does not guarantee that any specific feature will remain available unchanged forever.

During the course of your Lifetime Deal, the platform’s offerings may evolve. For example, the company may introduce new features, retire or change existing ones, or alter the way certain tools or sections of the site work. Such changes to the platform or services – including the discontinuation of particular premium features or the addition of new ones – shall not constitute a breach of this Lifetime Deal agreement. Creatures LLC will endeavor to continue providing value that is comparable to the original premium offering, but the exact nature of the premium features may vary over time as the platform is updated.

By accepting the Lifetime Deal, you agree that future modifications to the platform or services will not invalidate the Lifetime Deal, as long as the core benefits (premium access and no seller fees) are maintained in some form. The company’s right to adapt its product ensures that it can improve or change the user experience and business model without violating this agreement.

15.6 Non-Transferability

The Lifetime Deal membership is personal to you (the original purchaser) and is strictly non-transferable. You may not sell, assign, transfer, gift, or sublicense your Lifetime Deal or any of its benefits to any other person or entity. The membership is intended for the sole use of the account holder who originally signed up under the Lifetime Deal.

Any attempt to share the benefits with others or to transfer the membership (for example, by selling your account or credentials to a third party) is a violation of these terms. In the event of such an attempted transfer or any unauthorized use of your Lifetime Deal benefits by someone other than you, Creatures LLC reserves the right to terminate your Lifetime Deal immediately. If termination occurs due to a violation of the non-transferability clause, you will forfeit all Lifetime Deal privileges without any refund (as this would be considered a breach of these terms on your part).

15.7 No Refunds

All payments for the Lifetime Deal are final. By purchasing the Lifetime Deal, you acknowledge and agree that no refunds will be issued for any fees paid, under any circumstances, to the maximum extent permitted by law. This no-refund policy applies regardless of future events that may affect the availability or nature of the services. Specifically, no refund (full or partial) will be given in situations including, but not limited to, the following:

By entering into this Lifetime Deal, you assume the risk that the company’s circumstances or services may change in the future. The pricing of this Lifetime Deal reflects this risk (for example, the opportunity to avoid ongoing fees is balanced by the no-refund policy even if the service ends earlier than expected). In essence, you are trading the possibility of future changes or even early termination for the immediate benefit of no ongoing seller fees and lifetime premium access.

No refunds or credits will be provided for any reason not explicitly required by law. Creatures LLC’s general refund policy (if any) does not apply to the Lifetime Deal. We recommend that you purchase the Lifetime Deal only if you understand and accept that you will not receive a refund in scenarios where the company’s services change or end.

15.8 Additional Provisions

These Lifetime Deal terms are intended to complement the general Terms of Service and other policies of Creatures LLC. By purchasing the Lifetime Deal, you agree to abide by all applicable terms and conditions of the platform. In the event of any conflict between these Lifetime Deal Terms and the general Terms of Service, these Lifetime Deal Terms will govern with respect to the Lifetime Deal provisions. All other aspects of your relationship with Creatures LLC (e.g. acceptable use of the platform, dispute resolution, etc.) remain subject to our standard Terms of Service.

All provisions of this Lifetime Deal offer are subject to applicable law. If any part of these terms is found to be unenforceable, the remainder of the terms shall remain in effect and the unenforceable portion shall be interpreted as closely as possible to reflect the original intent (to the extent permitted by law). Failure by Creatures LLC to enforce any provision of these terms in a particular instance shall not constitute a waiver of our right to enforce it in the future.

By accepting the Lifetime Deal, you confirm that you have read and understood these terms, and that you agree to be bound by them. This document sets forth the entire agreement regarding the Lifetime Deal and supersedes any prior representations or discussions about the offer. If you do not agree with any of the above conditions, you should not proceed with purchasing or using the Creatures LLC Lifetime Deal.


By using the Creatures LLC Platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Creatures LLC is dedicated to creating a safe, lawful, and positive environment for animal enthusiasts to trade responsibly. Thank you for helping us uphold these standards.